Shipping & Returns
Returns Policy
You may return
most new, unopened items within 30 days of delivery for a full
refund. We'll also pay the return shipping costs if the return
is a result of our error (you received an incorrect or defective
item, etc.).
You should expect to receive your refund
within four weeks of giving your package to the return shipper,
however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive
your return from the shipper (5 to 10 business days), the time
it takes us to process your return once we receive it (3 to 5
business days), and the time it takes your bank to process our
refund request (5 to 10 business days).
If you need
to return an item, please
Contact Us with your
order number and details about the product you would like to
return. We will respond quickly with instructions for how to
return items from your order.
Shipping
We can ship to
virtually any address in the world. Note that there are
restrictions on some products, and some products cannot be
shipped to international destinations.
When you place
an order, we will estimate shipping and delivery dates for you
based on the availability of your items and the shipping options
you choose. Depending on the shipping provider you choose,
shipping date estimates may appear on the shipping quotes
page.
Please also note that the shipping rates for
many items we sell are weight-based. The weight of any such item
can be found on its detail page. To reflect the policies of the
shipping companies we use, all weights will be rounded up to the
next full pound.